Lux Lawn Care Privacy Page

Lux Lawn Care (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining transparency in how we collect, use, and communicate using your personal information. This Privacy Policy explains how your information is collected, used, and protected when you interact with our business, website, or services.

We may collect personal information when you request a quote, schedule service, contact us, or become a customer, including:

• Full name
  
  
• Service address and mailing address
  
  
• Email address
  
  
• Phone number
  
  
• Billing and payment information (if applicable)
  
  

We may collect non-identifiable information automatically, such as:

• IP address
  
  
• Browser type
  
  
• Device type
  
  
• Pages visited and time spent on our website
  
  

We use your information to:

• Provide and manage lawn care services
  
  
• Schedule appointments and service visits
  
  
• Send service-related notifications and reminders
  
  
• Communicate about billing, invoices, and payments
  
  
• Respond to customer inquiries or support requests
  
  
• Improve our services and customer experience
  
  
• Send informational or promotional messages only if you have opted in
  
  

By providing your phone number to Lux Lawn Care, you expressly consent to receive text messages and phone calls related to our services. These communications may include, but are not limited to:

• Appointment confirmations and reminders
  
  
• Service updates or delays
  
  
• Billing notices, invoices, and payment confirmations
  
  
• Customer support and follow-ups
  
  
• Occasional service announcements or promotions (if opted in)
  
  

Consent to receive text messages is not a condition of purchase.

You may opt out of text messages at any time by replying STOP to any message.
For help, reply HELP or contact us directly.

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information will only be shared with:

• Service providers that assist in operating our business (such as scheduling, billing, or messaging platforms)
  
  
• Parties required by law or legal process
  
  

Our website may use cookies or similar technologies to enhance usability and analyze website performance. You may disable cookies in your browser settings, though some site features may not function properly.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure.

You have the right to:

• Request access to your personal information
  
  
• Request correction of inaccurate information
  
  
• Opt out of marketing or SMS communications
  
  
• Request deletion of your information, subject to legal or contractual obligations
  
  

To exercise these rights, please contact us using the information below.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.